Digital transformation is one of the most reliable ways to enhance customer experience and drive industry growth. And a service industry like hospitality needs to focus on ways to attract and retain more customers with their improved solutions. COVID-19 has turned many industries upside down, and one of the most affected hospitality business. While many independent hotels got […]
Bringing DevOps principles into your IT service and engineering teams is proven to dramatically improve service quality, team morale, problem-solving, and business productivity. In fact, companies that adopt DevOps principles report an average of 45% higher customer satisfaction, 43% higher employee productivity, 41% improvement on defect rates, and 38% less IT-related costs. With stats like those, integrating […]
IT teams receive a wide variety of customer requests. Whether incoming inquiries are asking for access to applications, software licenses, password resets, or new hardware, the Information Technology Infrastructure Library (ITIL) classifies these as service requests. Service requests are often recurring, so efficient IT teams follow a repeatable procedure to handle them. Service request management […]
For quite some time, remote working had been growing steadily in popularity, powered by a whole selection of digital tools, from web conferencing and e-mail to mobile collaboration applications and virtual event platforms. With the emergence of coronavirus, that state of play has shifted in a matter of weeks. Previously, only around 7% of US workers had […]
How do proxy servers work and what are forward and reverse proxies? Internet has connected people across the world using social media and audio/video calling features along with providing an overabundance of knowledge and tools. All this comes with an inherent danger of security and privacy breaches. In this guide we will talk about proxies which play […]
Quick illustrative guide on how a website is found on the internet. DNS or Domain Name System is one of the fundamental blocks of the internet. As a developer, you should have at-least the basic understanding of how it works. This article is a brief introduction to what is DNS and how it works. DNS […]
Continuous Integration (CI) and Continuous Delivery (CD) can significantly contribute to making the app development process more efficient. Research on companies using CI and CD points towards time-saving of as much as 20%, which in turn cuts costs of development. It’s the reason that IT decision-makers are using it or recommending its use for their […]
Four strategies to achieve a true DevSecOps culture. For federal agencies, achieving mission success increasingly hinges on modernizing legacy systems and transforming operations. So it’s no surprise that a growing number of government programs and IT departments are turning to DevSecOps software development methodologies and technologies to automate toolsets and centralize IT workflows. DevSecOps builds […]
The tech landscape is changing rapidly. With the need for increased development velocity, CI/CD has become ubiquitous among most organizations. Yet, with the growing number of microservices, CI/CD may be tough to wrangle without the right strategy. At the same time, it’s difficult to keep pace with the constant evolution around CI/CD. So, what is […]
Enterprises are quickly becoming an intricate mesh of many applications. As companies create more and more microservices, their deployment environments are becoming increasingly elaborate. Without proper configurations, a microservices road map could quickly become unmaintainable. According to DeployHub CEO Tracy Ragan, if development teams are pushing points to a cluster continuously, application development can suffer without high […]